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The Whistleblower Protection Policy is intended to encourage and promote honest and ethical behaviour by providing a framework for employees and stakeholders to escalate concerns about actual, suspected or anticipated wrongdoing within IDP.

The purpose of this Policy is to ensure all employees, contractors and IELTS candidates are able to report instances, or suspected instances, of unethical, improper, unlawful or undesirable conduct without fear of intimidation or reprisal.

This Policy applies to all employees, contractors, consultants of the IDP and IELTS candidates. We act in the best interest of a staff member/ candidates who raises a complaint under this policy to protect them from victimisation, adverse reaction or intimidation and the public disclosure of their identity. Support and protection of whistleblowers is considered an important aspect of all managers’ obligations.

All staff, IELTS candidates and IELTS stakeholders are permitted and encouraged to report under this Policy to any IDP IELTS staff members whom they are comfortable approaching either in person or to the contact details below: IDP Education (Vietnam)

IELTS Department

161 Hai Ba Trung, Vo Thi Sau Street, Dist 3, HCMC

Email: ielts.hcmc@idp.com | ielts.hanoi@idp.com

Ask IELTS

What is the difference between raw scores and band scores?

The Listening and Reading parts of the IELTS test  are scored out of 40 and then converted  to a  band score which ranges  from  band 1  to  band 9.


The Listening and Reading tests contain 40 questions and each correct question will be awarded 1 mark (so the maximum a test  taker can score here is 40).  Band scores, ranging from band 1 to band 9, are  awarded based on the raw scores.  

How is IELTS Scored? Find out how all four parts of the IELTS test are scored in this short video

How is IELTS scored?

To help you work towards the IELTS score you need, watch this short video and find out how IELTS is scored in all four parts of the test.

Learn More