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This page contains the official policies for cancelling or transferring your IELTS test date with IDP Thailand. Please note that policies, deadlines, and fees are different for IELTS and IELTS for UKVI.

Use the summary table below, then select your test type to see the full, detailed procedure and submit your request.

Test Type

Action

Deadline

Fee / Refund

IELTS Academic / General Training

Transfer

5 weeks before test

THB 800 Fee

IELTS Academic / General Training

Cancellation

5 weeks before test

THB 2,000 Fee

IELTS UKVI Academic / General Training

Transfer

14+ days before test

THB 800 Fee

IELTS UKVI Academic / General Training

Cancellation

Tiered (see below)

25% to 75% Refund

Policy for IELTS Academic & General Training

This section covers the cancellation and transfer policy for IELTS Academic and General Training only. For the IELTS for UKVI policy, please refer to the next section.

  • To Transfer Your Test Date: If you are more than 5 weeks from your test, you can request a transfer for a THB 800 fee.

  • To Cancel Your Test:If you are more than 5 weeks from your test, you can cancel and receive a partial refund. A THB 2,000 fee will be deducted.

If you are less than 5 weeks from your test,you are not eligible for a transfer or refund, except in a proven, serious emergency (see the "Exceptional Circumstances" section at the bottom of this page).

Ready to submit your request for IELTS Academic or General Training?

This form is for IELTS Academic and General Training tests only.

IELTS Cancel and Transfer Request Form


Policy for IELTS UKVI Academic & General Training

  • To Transfer Your Test Date: You must be more than 14 days from your test date. The fee is THB 800.

IMPORTANT: Transfer requests made within 14 days of the test are not possible. Your request will automatically be treated as a cancellation (see refund rules below).

Cancelling Your UKVI Test & Receiving a Refund

You can cancel your test at any time, but your refund amount depends on how much notice you give.

If you cancel...

You will receive...

More than 14 days before the test

A 75% refund

Within 14 days, but more than 2 days before the test

A 50% refund

Within 2 days of the test

A 25% refund

On the test day or after the test

No refund

Ready to submit your request for IELTS UKVI Academic or General Training?

This form is for IELTS UKVI Academic and General Training tests only.

IELTS UKVI Cancel and Transfer Request Form

What If I Have an Emergency? (Exceptional Circumstances)

Candidates can submit a request less than 5 weeks before the test date if your case is related to a case of exceptional circumstances according to IELTS Policy:

  • A traumatic experience

  • Domestic crisis

  • Unavoidable legal or military obligation

  • Serious medical conditions which prevent you from attending or performing normally on test day.

  • Bereavement, or other forms of significant hardship.

  • Civil unrest, extreme weather

Frequently Asked Questions about IELTS Cancellation and Transfer