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This page contains the official policies for cancelling or transferring your IELTS test date with IDP Thailand. Please note that policies, deadlines, and fees are different for IELTS and IELTS for UKVI.
Use the summary table below, then select your test type to see the full, detailed procedure and submit your request.
Test Type | Action | Deadline | Fee / Refund |
---|---|---|---|
IELTS Academic / General Training | Transfer | 5 weeks before test | THB 800 Fee |
IELTS Academic / General Training | Cancellation | 5 weeks before test | THB 2,000 Fee |
IELTS UKVI Academic / General Training | Transfer | 14+ days before test | THB 800 Fee |
IELTS UKVI Academic / General Training | Cancellation | Tiered (see below) | 25% to 75% Refund |
This section covers the cancellation and transfer policy for IELTS Academic and General Training only. For the IELTS for UKVI policy, please refer to the next section.
To Transfer Your Test Date: If you are more than 5 weeks from your test, you can request a transfer for a THB 800 fee.
To Cancel Your Test:If you are more than 5 weeks from your test, you can cancel and receive a partial refund. A THB 2,000 fee will be deducted.
If you are less than 5 weeks from your test,you are not eligible for a transfer or refund, except in a proven, serious emergency (see the "Exceptional Circumstances" section at the bottom of this page).
This form is for IELTS Academic and General Training tests only.
IELTS Cancel and Transfer Request Form
To Transfer Your Test Date: You must be more than 14 days from your test date. The fee is THB 800.
IMPORTANT: Transfer requests made within 14 days of the test are not possible. Your request will automatically be treated as a cancellation (see refund rules below).
You can cancel your test at any time, but your refund amount depends on how much notice you give.
If you cancel... | You will receive... |
---|---|
More than 14 days before the test | A 75% refund |
Within 14 days, but more than 2 days before the test | A 50% refund |
Within 2 days of the test | A 25% refund |
On the test day or after the test | No refund |
This form is for IELTS UKVI Academic and General Training tests only.
Candidates can submit a request less than 5 weeks before the test date if your case is related to a case of exceptional circumstances according to IELTS Policy:
A traumatic experience
Domestic crisis
Unavoidable legal or military obligation
Serious medical conditions which prevent you from attending or performing normally on test day.
Bereavement, or other forms of significant hardship.
Civil unrest, extreme weather