Share us your test experience

If your test experience does not meet your expectations and you want to submit a complaint to share us your feedback, please email us with the provided information below.

Provide information:

• Centre number and name

• Test date

• Test taker’s name:

• Nature of complaint:

Please provide detailed information describing you complaint.

(*mention during which part of the test the problem occurred)

Email us at ielts.thailand@idp.com

Operation Hours:

• Monday - Friday : 9:00 AM - 6:00 PM (Contact Centre Available)

• Saturday : 7:00 AM - 4:00 PM (No Contact Centre Service)

TEL: 02 011 8688 LINE: @ieltsthailand