Application Processing Information

Your application will be processed within 5 business days. Please ensure you allow sufficient time for processing. The results will be sent to you via email.

1. EOR or Additional Test Report Form Requests

  • Required documents must be submitted before your application can be processed.

  • If you haven’t sent the documents yet, please visit the Remark and Request Additional TRF page and follow the instructions carefully.

2. Transfer or Refund Requests

  • If the payment was made via credit card or no payment is required : Please wait for an email notification for further updates.

3. Payment via Bank Transfer

  • After completing the transfer, send an email to tw001.administrator@idp.com.

  • The payment will be verified within 3 business days.

  • If the transfer details do not meet the requirements, the handling fee will be refunded, and the application will be canceled.

Email Format

  • Subject:Payment for [Transfer/Score Report Request/Recheck], Please Confirm

  • Content

    • Application type: [Transfer/Score Report Request/Recheck]

    • Last 4 digits of your bank account number

    • Transfer amount

    • Transfer date

  • Notice: Use the email address registered with your application to facilitate verification.

Bank Transfer Details

  • Account Name:Australian International Education Development Co., Taiwan Branch

  • Account Number:737120002220

  • Bank Name:Fubon Bank, Dun-Nan Branch

  • Branch Code:012-7370


4. Payment in Cash

If you wish to pay in cash, you can do so at any of the IDP offices in Taiwan during office hours:

  • Monday to Friday, 10:00 AM – 5:00 PM

IDP Office Locations

  • Taipei:6F, No. 289, Section 4, Zhongxiao East Road, Da’an District, Taipei City

  • Taichung:3F, No. 375, Section 2, Taiwan Boulevard, West District, Taichung City

  • Kaohsiung:10F, No. 189, Bo’ai 1st Road, Kaohsiung City