IDP Kebon Jeruk, West Jakarta

Contact the test centre where you booked your test if you need to postpone or cancel.
If you cancel or postpone your test more than 5 weeks before the test date, you will receive a refund minus an administration fee.
If you cancel or postpone your test within 5 weeks of your test date, you will be charged the full fee unless you have a serious medical reason for needing to cancel or postpone it.
If you provide a medical certificate within 5 days of your test date, you will receive a refund minus the local administrative cost.

If you experience difficulty on a test day, please inform the test centre immediately. The test centre may offer you a test on the next available test date.

If you can't attend your IELTS test due to a serious medical condition, you can provide a medical certificate within 5 days of your test date to receive a refund minus the local administrative cost. If you are absent on the test day with no prior notice, you will lose your full test fee.