IELTS Online: FAQs

Do you have questions about IELTS? Find the answers right here.

What is IELTS Online?

IELTS Online is the new way to take the IELTS Academic test. You can now choose to take the world’s leading English language test at home or in a private location with a stable internet connection. It has the same test format and duration as IELTS Academic taken in a test centre, but IELTS Online gives you the opportunity to choose where you want to take the test from. The Speaking test is conducted online via video call with an IELTS Examiner. It uses the same IELTS multi-layered security processes in pre-test, test day and post-test operations. Recognising Organisations (ROs) will use the same online verification system as the one used to verify in-centre results.

Is IELTS Online the same as IELTS on paper and on computer?

The test content, format, scoring and timing of the test is the same as IELTS Academic on paper and computer taken in a test centre.

The Listening, Reading and Writing tests are delivered in the same way as IELTS on computer. The Speaking test is conducted online via video call with an IELTS Examiner.

Is the Speaking test still face-to-face?

Yes, at IELTS we believe face-to-face conversational English is important, therefore the IELTS Online Speaking test is conducted online via video call with a certified IELTS Examiner.

Do I have to be at home to take my test?

No, you don’t need to be at home to take your test. You need a private, well-lit space where you will not be interrupted, and a stable internet connection.

Who accepts IELTS Online test scores?

We advise that you check with your chosen institution(s) directly before booking IELTS Online.

Is there a minimum age requirement for IELTS Online?

IELTS Online is currently available to test takers aged 18 and above.

Will the test be timed?

Yes, the test will be timed just like IELTS Academic on paper and computer. Each section has a fixed duration, so you will not be able to pause the test and come back to it later.

How long is the IELTS Online test?

IELTS Online is the same format as IELTS Academic in a test centre. Listening is for 30 minutes, followed by Reading for 60 minutes and then Writing for 60 minutes. The Speaking test is usually held before the Listening, Reading and Writing test and lasts for 11-14 minutes.

Will there be IELTS Online General Training?

IELTS Online is currently only available for the Academic test. It is not accepted for immigration purposes.

Is the test suitable for immigration purposes?

No, IELTS Online is not currently accepted for immigration purposes.

What test platform does IELTS Online use?

IELTS Online runs on the Inspera Exam Portal (IEP). After booking your test, you will be emailed a link to download the portal. We recommend you do this at least one day before your test to carry out pre-test system checks.

Does IELTS Online use live remote proctoring?

Yes, IELTS Online uses human and artificial intelligence (AI) proctoring to monitor your test.

What is a remote proctor?  

This is an IELTS invigilator who will monitor your Listening, Reading, and Writing tests online, just as they would if you took your test in a test centre. 

Why do we need remote proctors?  

Having remote proctors ensures IELTS Online maintains the high security standards set by IELTS and trusted by recognising organisations around the world. 

What type of computer/laptop do I need?

To take IELTS Online you must have a laptop or desktop computer with one screen only; multiple screens are not allowed.

To check if your laptop/computer is suitable, please read the IELTS Online equipment, technical and environment requirements.

Can I take the test on a mobile or tablet?

No, you cannot take IELTS Online on mobile, tablet or Chromebook.

Do I need headphones?

No, headphones are not permitted.

For more information, please read the IELTS Online equipment, technical and environment requirements.

Do I need a microphone and speakers?

Yes, you need a microphone and speakers to take IELTS Online.

For more information, please read the IELTS Online equipment, technical and environment requirements .

What internet speed do I need?

To check if your internet speed is suitable, please read the IELTS Online equipment, technical and environment requirements.

What type of environment do I need?

To take IELTS Online you need:

• a quiet, private and well-lit space with a desk

• a stable internet connection

• a laptop or desktop computer

• microphone and speakers (headphones not allowed)

• web camera (internal or external)

• passport

• mobile phone or tablet with a camera for use during the room scan at check in only.

For more information, please read the IELTS Online equipment, technical and environment requirements.

Should I use a LAN connection or Wi-Fi?

Provided the connection is stable, you can use either a LAN connection or WIFI.

How do I book my IELTS Online test?

It’s easy to book your IELTS Online test, just visit our website.

How far in advance can I book an IELTS Online test?

Please book your IELTS Online test no later than 48 hours before you plan to take your test.

How much does IELTS Online cost?

Please visit the IELTS Online booking page to see the price.

Which countries is IELTS Online available in?

IELTS Online is rolling out around the world in 2022. For the latest updates, please keep checking our website.

What ID do I need to book IELTS Online?

You will need a valid passport to book and to take IELTS Online.

What special requirements are available for IELTS Online?

Extra time is available if you have a disability or special requirement. You will be asked to provide suitable evidence of this as part of the booking process.

For more information about the IELTS Online accessibility features, please watch our Quick guide to IELTS Online video.

Will I be able to practise the test before I decide to take IELTS Online?

Yes, try the IELTS Online familiarisation tests on our website and watch IELTS Online tutorials on our YouTube channel.

What preparation resources available for IELTS Online?

To help familiarise yourself with the IELTS Online test, we have created the following preparation resources:

• IELTS Online familiarisation tests

• IELTS Online tutorials videos

• IELTS Online Speaking test video

Should I prepare differently for IELTS Online and if so, how?

No, IELTS Online is the same test as IELTS Academic, which means that you can use the same practice materials already available on our website.

Can I take notes during my test?

You cannot take notes using pen and paper during your test, however you can take notes on screen during your Listening, Reading and Writing tests.

To find out about the key features of the test platform including how to make notes, watch our IELTS Online tutorial videos.

If I make a mistake during my test, can I go back and change my answers?

Yes, if you have time left, then you can go back and change your answers.

To find out about the key features of the test platform including how to flag a question, watch our IELTS Online tutorial videos.

What if I am interrupted during my test?

You will need 2 hours and 30 minutes of uninterrupted time to take the IELTS Online test. During this time, you will be monitored by a remote proctor. If you are interrupted, the proctor will assess the level of disruption and decide if your test should be cancelled.

Will I be able to take a break during my test?

You are allowed one 5-minute bathroom break during your Listening, Reading and Writing test.

This must be taken in between tests – e.g. between the end of the Listening test and the start of the Reading test.

To take a bathroom break, raise your hand and wait for the proctor to call you. Do not leave your desk without the permission of the proctor.

What is a remote proctor?

An IELTS invigilator who will monitor your Listening, Reading and Writing tests online, just as they would if you took your test at a test centre.

Why do we need remote proctors?

Having remote proctors ensures IELTS Online maintains the high security standards set by IELTS and trusted by recognising organisations.

Will I be able to speak to the proctor?

Yes, you can contact the proctor by raising your hand and waiting for them to contact you.

Will I see the remote proctor?

No. They will only appear if something seems wrong, or if you raise your hand to take a bathroom break or to ask a question.

What will happen if my internet cuts out?

If you lose internet briefly during your test, you will be given extra time equal to the time lost from your internet connection to complete your test. If you lose internet for a substantial amount of time and need to retake your test, you will need to contact your Test Partner.

Can I access other programs or browsers?

No, you will not be able to access any other programs or browsers during the test.

Who will mark my IELTS Online test?

IELTS Online is marked by official IELTS Examiners, using the same IELTS marking criteria as IELTS on computer and IELTS on paper.

When will I receive my results?

You will receive your results 3-6 days after taking your test.

How will I receive my results?

You will receive an email advising you your results are available and how to access them electronically.

No paper Test Report Form (TRFs) will be available.

Will I get a score for each test (Listening, Reading, Writing and Speaking) including an overall score?

Yes, you will get an overall band score and band scores for each of the four tests: Listening, Reading, Writing and Speaking.

Can I use the IELTS Online results the same way as results from a test centre?

IELTS is widely recognised by universities and other education providers around the world. If your preferred organisation accepts IELTS Online you can use your results in exactly the same way as if you have taken IELTS at a test centre.

Before you book, use our search tool and/or check with your preferred organisation directly to make sure they accept IELTS Online.

IELTS Online is not suitable for immigration or professional registration purposes.

How do I share my test results with my chosen institution(s)?

As part of the booking process, you can select which institution(s) you would like to share your IELTS Online results with. Your results will be sent to them directly.

How will my chosen institutions receive my test results?

Educational institutions and organisations will receive your electronic IELTS Online Test Report Form and use the IELTS Results Verification service to verify your IELTS scores.  

How can my chosen institution(s) validate my score?

Educational institutions and organisations will receive your electronic IELTS Online Test Report Form (TRF) and use the IELTS Results Verification service to verify your IELTS scores.

What is the Enquiry on Results (EOR) process for IELTS Online?

The Enquiry on Results (EOR) process for IELTS Online is the same as IELTS taken in a test centre. For more information, please visit the IELTS results page.

How can I check my equipment is compatible with IELTS Online?

Before you book, we advise that you read the IELTS Online equipment, technical and environment requirements.

Once you have booked the test you will be emailed information about how to carry out a pre-test system check on your laptop/computer.

What if I fail the pre-test system checks?

Your IELTS Online booking confirmation email will include instructions to help you and also contact details for our support team.

What if I have an issue right before my test starts?

If you experience any issues before your test, please contact your Test Partner support team. You will receive contact details in your booking confirmation email.

What if I have a technical issue during my test?

If you have a technical issue during the test, you will be given extra time equal to the time lost from the technical issue to complete your test.

Can I retake IELTS Online?

Yes, if you didn’t get your desired score, you can take the test as soon as you are ready.

What is the IELTS Online cancellation policy?

Find out more about the IELTS Online cancellation policy.

How is my personal data being used?

For IELTS Online we collect your personal data to:

• administer your IELTS Online test

• ensure test integrity and prevent fraud

• improve the way in which IELTS Online is administered.

For more information about how we use your personal data, read the IELTS Online Privacy Notice.

How can I access my personal data?

If you would like to access your personal data, please email the IELTS Partner that you booked your test with privacyofficer@idp.com