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Here is what you need to know if you wish to reschedule or cancel your IELTS test.

  • If you reschedule or cancel your application more than five (5) weeks before the test date, you will receive a refund minus an administration charge.

  • If you reschedule or cancel within five (5) weeks of the test date, you will be charged the full fee unless you have a serious medical reason.

  • If you provide a medical certificate within five (5) days of the test date, you will receive a refund minus the local administrative cost.

IELTS One Skill Retake: Cancellations, refunds, and transfers

Here is what you need to know if you wish to reschedule or cancel your IELTS One Skill Retake test.

  • As a test taker, you are entitled to a full refund of the OSR test fee if you cancel the test 72 hours or more before the OSR test session.

  • No refund is provided if a test taker fails to show for an OSR or if the OSR result is not recognized by any given institution, organization, or government body. It is the test taker’s responsibility to check whether relevant bodies recognize OSRs.

  • If a test taker wishes to cancel the test within 48 hours, please contact your IELTS test centre.

  • If an OSR test-taker is absent for their OSR they may be able to rebook another OSR within the 60-day eligibility period from the original test.

  • If an OSR test-taker is absent due to special circumstances (sickness, accident, bereavement etc.) they may be able to transfer their registration from the registration system or provided a refund.

  • No administrative fees will be charged for cancellations, refunds or transfers.

You can contact your test centre to get the latest information on this process.