Why IELTS results may be delayed or withheld
At IELTS, ensuring the accuracy, fairness, and integrity of every test result is our top priority. That’s why we have multi-layered security and quality control processes before, during, and after test day.
Occasionally, test results may be withheld beyond the standard 13-day release period to allow for additional checks. These checks help protect the credibility of IELTS results for over 12,500 institutions worldwide that rely on them.
Here are a few common reasons why your IELTS result may be delayed or withheld:
Additional validation of test performance
Random quality assurance checks
Suspected malpractice or test irregularity
Technical issues requiring investigation
What you can do if your IELTS result is withheld
If you’ve received a notice stating that your IELTS result has been delayed or withheld, here are your next steps:
Contact your test centre: Get in touch with the test centre where you took your IELTS test. They can provide more information.
Review IELTS terms and conditions: The reasons for result delays or withholdings are clearly outlined in the IELTS Test Terms and Conditions.*
*From Clause 5.10 and 5.11: IELTS Test Partners reserve the right to withhold or cancel results if there are concerns about the reliability of the outcome or suspected breaches of testing policies.
Keep track of your status
Monitor your email and candidate portal for updates on your result status.
Delays are typically resolved as quickly as possible, but timelines can vary depending on the nature of the review.
Appeal an investigation – if your result was withheld due to an investigation, you may appeal for further review.
Retaking your IELTS test
If you don't want to, or can't wait, you can take your test again.
If you take more than one test, you can choose which result to use. It won't matter if you end up with two sets of results, you can select the highest results.
Our commitment to test takers
We understand how important your IELTS result is for your future plans — whether for study, work, or migration. That’s why we take every possible measure to ensure your score is accurate, secure, and globally trusted.
Still have questions?
If you need assistance regarding a withheld or delayed IELTS result, don't hesitate to contact your local test centre. Our support team is ready to help you understand your options and move forward confidently. Hotline: 19006955
Tips: Choose the right test date
Once you've decided on taking the IELTS, it's best to schedule your test a few months ahead of your certificate submission deadline to avoid any unexpected delays.