1. Test Date Transfer
Candidates may request a transfer/reschedule of their IELTS test date subject to the conditions below.
General Guidelines
Transfers are allowed twice per booking only.
The new test date must be within 3 months of the original test date.
All transfer requests are subject to availability and test centre approval.
Transfers must be accompanied by a completed Transfer online Application, supporting documents if requested by IDP, and proof of payment for the applicable fee.
A transfer fee of 25% of the applicable test fee will be charged where a transfer is permitted.
Transfer Fees
Test Type | Transfer Fee (BDT) |
|---|---|
IELTS | 7,400 |
IELTS for UKVI | 6,863 |
Life Skills | 6,188 |
OSR | 4,650 |
OSR-UKVI | 5,225 |
Transfer Eligibility — Based on Time Before LRW Test Date
Time Before LRW Test Date | Transfer Eligibility |
|---|---|
15 days or more | Transfer permitted with no transfer fee |
5 to 14 days | Transfer permitted upon submission of required documents and payment of applicable transfer fee |
Within 4 days of the test date | Transfer not permitted |
After the test date | Transfer not permitted except in cases of emergencies or incidents, subject to IDP approval and supporting documentation |
Important: Requests after the applicable deadline will not be entertained and no refund will be provided, unless covered under the Exceptional Circumstances provision.
2. Cancellation & Refund Policy
Cancellations must be made using the Cancellation/Refund Application Form. Requests are subject to approval and must meet the required minimum notice period. Refunds will be processed within 15 working days after approval.
Cancellation & Refund Eligibility
Time Before LRW Test Date | Refund Policy |
|---|---|
15 days and beyond | Refund is allowed upon submission of required documents; 75% of the applicable test fee will be refunded. |
Less than 15 days | No refund, except where an exceptional circumstance is approved. |
After the test date | No refund, except where an exceptional circumstance is approved. |
3. Exceptional Circumstances
If a candidate is unable to attend the test or is adversely affected on the test day due to illness, injury, or any other exceptional circumstance beyond their control, they can apply to the test centre for special consideration by providing details of the situation. Exceptional circumstances may include bereavement, civil unrest, or a domestic crisis.
Under certain circumstances outside IELTS’ control, the test centre may need to cancel the test and transfer booking to a future date. These circumstances include, but may not be limited to, extreme weather conditions, natural disaster, civil unrest, industrial action, global pandemic, or for reasons of force majeure. In these circumstances, test centre will provide as much notice as possible and share the choice of either a full refund, or a transfer to a future test date, subject to availability.
Requests must be submitted to the test centre within 4 days from the test date, together with supporting evidence.
Serious medical conditions (with an official medical certificate).
Bereavement, trauma, or significant personal hardship (with valid evidence).
Military service (with documentation).
Approval process: If approved, the refund will be processed within 15 working days after deducting applicable administrative charges. If not approved, no refund will be issued.
4. Required Documents
Completed Transfer online Application or Cancellation/Refund Application Form.
Relevant supporting documentation, where applicable (e.g. medical certificate).
Proof of payment for transfers.
Cheque leaf for refund, if approved.
5. Important Notes
All transfer and cancellation requests are non-transferable between candidates or test types.
Requests are subject to test centre approval.
Processing times may vary depending on document completeness.
IDP reserves the right to request additional supporting documents where necessary.