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Welcome to the IELTS Help Centre – Your Guide at Every Step!

Whether you're preparing for your IELTS test, need help understanding your results, or have questions about test booking, you've come to the right place. Our Help Centre is designed to provide you with instant answers, step-by-step guides, and human support when you need it.

IELTS Account Issues

IELTS Test Booking

- Login & Account Access

- Result Checking & TRF Info

- IELTS ID, Reference, and Credentials

- Attempts & Payment Validity

- Booking & Availability

- Fees, Discounts & Payments

- Booking Confirmation & Documentation

- Registration & Exam Booking

IELTS Preparation

IELTS Scoring

- How to prepare for IELTS?

- How to prepare for IELTS Academic?

- How to prepare for IELTS General Training?

- How to prepare for IELTS Life Skills?

- How to check if IELTS prep material is good?

- IELTS Results – Availability & Delays

- Withheld Results & Complaints

- Rechecking (Enquiry on Results - EOR)

- Score Validity & Verification

- Sending Scores to Institutions (IRCC, Universities)

- Retaking the IELTS Exam

IDP IELTS Bangladesh Office Addresses:

  • IDP Dhaka Gulshan Office: Amanullah Trade Center (6th Floor), Plot#06 (Old), 26 (New), Gulshan -02, Dhaka - 1212 Bangladesh

  • IDP Dhaka Dhanmondi Office: Level 8, Green Rowshanara Tower (Opposite of Abahani Field), 755 Satmasjid Road, Dhanmondi, Dhaka - 1209

  • IDP Dhaka Uttara Office: Shanta Virtue (Level-6), Plot:14, Road: 14/A, Sector:04, Uttara, Dhaka. (Landmark: Opposite of Rajlokkhi Market)

  • IDP Sylhet Office: JR Tower, 1st Floor, Jail Road, Sylhet – 3100

  • IDP Chattogram Office: Rahima Center (3rd Floor) beside Sanmar Ocean City, 1839 CDA Avenue, Nasirabad, Chattogram.