What is an IELTS Enquiry on Results?

If you feel your score does not reflect your performance on test day, you can request a review of your result. This is called an Enquiry on Results (EOR), also known as an IELTS re-mark. You can request a re-mark for the whole test or for one or more parts: Listening, Reading, Writing or Speaking. The fee is the same, regardless of how many parts you choose.

What happens when I request a re-mark?

Writing and Speaking Enquiry on Results (EOR) re-marking is completed by experienced senior IELTS examiners Your test centre is then notified of the outcome. If your band score changes, the test centre will issue a new Test Report Form (TRF).

When can I request a re-mark?

You must request a re-mark within six weeks of the test date shown on your Test Report Form (TRF).

How much does it cost?

You will need to pay an Enquiry on Results fee when you apply. The fee is fully refunded if your band score increases. Fees vary by location, so please contact your test centre for details.

How long will it take?

We understand you may need your IELTS results for study, work or migration, so we do our best to re-mark your test as quickly as we can. Your outcome will be available within 2 hours to 21 days, depending on several factors, including the number of parts you have asked us to re-mark. If you have not received a response after 21 days, please contact your test centre.

How to request a remark of your IELTS test

If you are not happy with your result, you can request a review of your score(s) through a service known as an Enquiry on Results (EOR).

You will need to pay an Enquiry on Results fee, which is fully refunded if your band score changes. Contact your test centre for more information about fees.

Your result can become available on the same day as application and up to 21 days after your application. The time it takes depends on several factors, including the number of sections you’ve asked us to re-mark. If you have not received a response after 21 days, please contact your test centre.