Have queries about your test results? We're here to help!

More people succeed with IELTS, because IELTS is the language test more people trust.

Did you know that over 12,500 organisations around the world rely on IELTS results as a true reflection of a test taker’s English skills?

Because of this, the IELTS partners have a responsibility to our test takers and to recognising organisations to ensure the highest confidence in the accuracy of test.

That is why we have multi-layered processes in place before, during and after test day to ensure you and organisations can have the highest trust in your test result.

Due to IELTS’ multi-layered approach to results validation, results can be withheld for further analysis after the 13-day period if required.

IELTS results may be withheld and analysed to ensure the integrity of the test and fairness to all test takers. These measures are essential to protect the validity of results for the millions of test takers that take IELTS every year.

If you received a notice saying your result has been delayed, please know you can contact our team for more information. Hotline IDP: 1900 6955

First, where can you learn more?

In the terms and conditions, we have outlined some of reasons why we may need to withhold your result to ensure you, and organisations, can have confidence in your result.

When you sign up to IELTS, we encourage you to review the terms and conditions before you sign them. You can read these here: IELTS | Test terms and conditions