IELTS Online test: Frequently asked questions (FAQs)

IELTS Online FAQs

What is IELTS Online?

IELTS Online is the new way to take the IELTS Academic test. You can now choose to take the world’s leading English language test at home or in a private location with a stable internet connection. It has the same test format and duration as IELTS Academic taken in a test centre, but IELTS Online gives you the opportunity to choose where you want to take the test from.

The Speaking test is conducted online via video call with an IELTS Examiner.

It uses the same IELTS multi-layered security processes in pre-test, test day and post-test operations. Recognising Organisations (ROs) will use the same online verification system as the one used to verify in-centre results.

Is IELTS Online the same as IELTS on paper and on computer?

The test format, scoring, and timing of the test is the same as the IELTS Academic test taken on paper or computer in a test centre.
The Listening, Reading, and Writing tests are done in the same way as IELTS on computer. You will do the Speaking test with an IELTS Examiner in a live video call.

Is the Speaking test face-to-face?

Yes, you will do the IELTS Online Speaking test through a video call with a certified IELTS Examiner.

Do I have to be at home to take my test?

No, you do not need to be at home to take your test. You need a private, well-lit space where you will not be interrupted, and a stable internet connection.

Who accepts IELTS Online test scores?

We advise you to check with your chosen institution(s) directly before booking IELTS Online

Is there a minimum age requirement for IELTS Online?

IELTS Online is currently available to test takers aged 18 and above.

Will the test be timed?

Yes, the test will be timed the same as IELTS Academic on paper and computer. Each section has a fixed duration, so you will not be able to pause the test and go back to it later.

How long is the IELTS Online test?

IELTS Online has the same format as IELTS Academic in a test centre. Listening is 30 minutes, followed by Reading for 60 minutes and then Writing for 60 minutes. The Speaking test is usually held before the Listening, Reading, and Writing tests and lasts for 11–14 minutes.

Will there be IELTS Online General Training?

IELTS Online is currently only available for the Academic test. It is not accepted for immigration purposes.

Is the test suitable for immigration purposes?

No, IELTS Online is not currently accepted for immigration purposes.

Preparing for IELTS Online

What preparation resources are available for IELTS Online?

To help familiarise yourself with the IELTS Online test, we have created the following preparation resources:
IELTS Online tutorial videos.
IELTS Online Speaking test video.
You can also use the IELTS practice materials already available on our website.

Can I use the existing IELTS Academic preparation materials for IELTS Online?

Yes, IELTS Online is the same test as IELTS Academic, which means that you can use the same practice materials already available on our website.

Technical troubleshooting

How can I check my equipment is compatible with IELTS Online?

Before you book, we advise that you read the visit the IELTS Online page.
Once you have booked the test you will be emailed information about how to carry out a pre-test system check on your laptop/computer.

What if I fail the pre-test system checks?

Your IELTS Online booking confirmation email will include instructions to help you and provide contact details for our support team.

What if I have an issue immediately before my test starts?

If you experience any issues before your test, please contact us on ieltsonline@idp.com as soon as possible.

What if I have a technical issue during my test?

If you have a technical issue during your test and if it is possible to do so, contact the support team via the Live Chat. If that is not possible, contact the support team via email at ieltsonline@idp.com.
You will be given extra time equal to the time lost from the technical issue to complete your test.

Data and privacy

How is my personal data being used?

For IELTS Online we collect and store your personal data to:

administer your IELTS Online test

make sure the test if fair and prevent fraud

improve the way in which IELTS Online is administered

For more information about how we use your personal data, read the IELTS Online Privacy Notice.

How can I access my personal data?

If you would like to access your personal data, please email: privacyofficer@idp.com

Is my test recorded, and if so, how long is it kept for?

Yes, IELTS Online records both a video of you, the audio of the test, and what is on your computer screen.

Your Listening, Reading, and Writing test audio and video recording is held for 60 days after your IELTS Online test

Your Speaking test video recording is held for 3 months after your IELTS Online test

Your Speaking test audio recording is held for 3 years after your IELTS Online test

IELTS Online: FAQs

IELTS Online FAQs

Set-up and equipment

Booking IELTS Online

Preparing for IELTS Online

During the test

Results, scores, and Test Report Forms (TRFs)

Technical troubleshooting

Booking, Cancellation, refunds, and retakes

Data and privacy