Question 1

What is IELTS Online?

Accepted Answer

IELTS Online is the new way to take the IELTS Academic test. You can now choose to take the world’s leading English language test at home or in a private location with a stable internet connection. It has the same test format and duration as IELTS Academic taken in a test centre, but IELTS Online gives you the opportunity to choose where you want to take the test from.

The Speaking test is conducted online via video call with an IELTS Examiner.

It uses the same IELTS multi-layered security processes in pre-test, test day and post-test operations. Recognising Organisations (ROs) will use the same online verification system as the one used to verify in-centre results.

Question 2

Is IELTS Online the same as IELTS on paper and on computer?

Accepted Answer

The test format, scoring, and timing of the test is the same as the IELTS Academic test taken on paper or computer in a test centre.
The Listening, Reading, and Writing tests are done in the same way as IELTS on computer. You will do the Speaking test with an IELTS Examiner in a live video call.

Question 3

Is the Speaking test face-to-face?

Accepted Answer

Yes, you will do the IELTS Online Speaking test through a video call with a certified IELTS Examiner.

Question 4

Do I have to be at home to take my test?

Accepted Answer

No, you do not need to be at home to take your test. You need a private, well-lit space where you will not be interrupted, and a stable internet connection.

Question 5

Who accepts IELTS Online test scores?

Accepted Answer

We advise you to check with your chosen institution(s) directly before booking IELTS Online

Question 6

Is there a minimum age requirement for IELTS Online?

Accepted Answer

IELTS Online is currently available to test takers aged 18 and above.

Question 7

Will the test be timed?

Accepted Answer

Yes, the test will be timed the same as IELTS Academic on paper and computer. Each section has a fixed duration, so you will not be able to pause the test and go back to it later.

Question 8

How long is the IELTS Online test?

Accepted Answer

IELTS Online has the same format as IELTS Academic in a test centre. Listening is 30 minutes, followed by Reading for 60 minutes and then Writing for 60 minutes. The Speaking test is usually held before the Listening, Reading, and Writing tests and lasts for 11–14 minutes.

Question 9

Will there be IELTS Online General Training?

Accepted Answer

IELTS Online is currently only available for the Academic test. It is not accepted for immigration purposes.

Question 10

Is the test suitable for immigration purposes?

Accepted Answer

No, IELTS Online is not currently accepted for immigration purposes.

Question 11

What test platform does IELTS Online use?

Accepted Answer

IELTS Online runs on the Inspera Exam Portal (IEP). After booking your test, you will be emailed a link to download the portal. We recommend you do this at least one day before your test to carry out pre-test system checks.

Question 12

Does IELTS Online use live remote proctoring?

Accepted Answer

Yes, IELTS Online uses human and artificial intelligence (AI) proctoring to monitor your test.

Question 13

What is a remote proctor?

Accepted Answer

This is an IELTS invigilator who will monitor your Listening, Reading, and Writing tests online, just as they would if you took your test in a test centre.

Question 14

Why do we need remote proctors?

Accepted Answer

Having remote proctors ensures IELTS Online maintains the high security standards set by IELTS and trusted by recognising organisations around the world.

Question 15

What type of computer/laptop do I need?

Accepted Answer

To take IELTS Online you must have a laptop or desktop computer with one screen only; multiple screens are not allowed.
To check if your laptop/computer is suitable, please read about the minimum technical requirements on our IELTS Online page.

Question 16

Can I take the test on a mobile or tablet?

Accepted Answer

No, you cannot take IELTS Online using a mobile phone, tablet or Chromebook.

Question 17

Do I need headphones?

Accepted Answer

No, headphones are not permitted.
For more information, visit the IELTS Online page.

Question 18

Do I need a microphone and speakers?

Accepted Answer

Yes, you need a microphone and speakers to take IELTS Online.
For more information, please go to the IELTS Online page.

Question 19

What internet speed do I need?

Accepted Answer

To check if your internet speed is suitable, please read the IELTS Online equipment, technical and environment requirements.

Question 20

What type of environment do I need?

Accepted Answer

To take IELTS Online you need:

a quiet, private and well-lit space with a desk
a stable internet connection
a laptop or desktop computer
a microphone and speakers (headphones not allowed)
a camera (internal or external)
a passport
a mobile phone or tablet with a camera for use during the room scan at check-in only.

For more information, please read the IELTS Online equipment, technical and environment requirements.

Question 21

Should I use LAN connection or wi-fi?

Accepted Answer

Provided the connection is stable, you can use either a LAN connection or wi-fi.

Question 22

How do I book my IELTS Online test?

Accepted Answer

IELTS Online is easy to book – just visit our website.

Question 23

How far in advance can I book an IELTS Online test?

Accepted Answer

Please book your IELTS Online test at least 48 hours in advance of your planned test date.

Question 24

How much does IELTS Online cost?

Accepted Answer

Please visit the IELTS Online booking page to see the price.

Question 25

Which countries is IELTS Online available in?

Accepted Answer

IELTS Online is being rolled out around the world in 2022. For the latest updates, please keep checking our website.

Question 26

What ID do I need to book IELTS Online?

Accepted Answer

You will need a valid passport to book and to take IELTS Online. You will need to have this with you during your test too.

Question 27

What special requirements are available for IELTS Online?

Accepted Answer

If you require any other adjustments, we recommend that you book IELTS on paper or IELTS on computer, taken in a test centre, where reasonable adjustments can be provided.

Question 28

What preparation resources are available for IELTS Online?

Accepted Answer

To help familiarise yourself with the IELTS Online test, we have created the following preparation resources:
IELTS Online tutorial videos.
IELTS Online Speaking test video.
You can also use the IELTS practice materials already available on our website.

Question 29

Can I use the existing IELTS Academic preparation materials for IELTS Online?

Accepted Answer

Yes, IELTS Online is the same test as IELTS Academic, which means that you can use the same practice materials already available on our website.

Question 30

Can I take notes during my test?

Accepted Answer

You cannot take notes using pen and paper during your test, however, you can make notes on screen during your Listening, Reading and Writing tests, and for part 2 of your Speaking test.
To find out about the key features of the test platform, including how to make notes or flag a question, along with information on how the test is supervised, watch our IELTS Online tutorial videos.

Question 31

If I make a mistake during my test, can I go back and change my answers?

Accepted Answer

Yes, if you have time left during a test section, then you can go back and change your answers in that same test section. To find out about the key features of the test platform, including how to flag a question, watch our IELTS Online tutorial videos.

Question 32

Will I be able to take a break during my test?

Accepted Answer

You are allowed one 5-minute bathroom break during your Listening, Reading and Writing tests. This must be taken in between tests, e.g. between the end of the Listening test and the start of the Reading test.
To take a bathroom break, raise your hand and wait for the proctor to call you. Do not leave your desk without the permission of the proctor.

Question 33

Will I be able to speak to the proctor?

Accepted Answer

Yes, you can contact the proctor by raising your hand and waiting for them to contact you.

Question 34

Will I see the remote proctor?

Accepted Answer

No. They will only appear if something seems wrong, or if you raise your hand to take a bathroom break or to ask a question.

Question 35

What will happen if my internet cuts out?

Accepted Answer

If you lose your internet connection briefly during your test, you will be given extra time equal to the time lost to complete your test.
If you lose your internet connection for a substantial amount of time and need to retake your test, this will be organised by our customer support team on ieltsonline@idp.com.

Question 36

Can I access other programs or browsers?

Accepted Answer

No, you will not be able to access any other programs or browsers during the test.

Question 37

When will I receive my results?

Accepted Answer

You will receive your results from 1 to 5 days after taking your test.

Question 38

How will I receive my results?

Accepted Answer

You will receive an email telling you your results are available and how to access them electronically.
No paper Test Report Forms (TRFs) will be available.

Question 39

Will I be given a score for each test (Listening, Reading, Writing and Speaking), including an overall score?

Accepted Answer

Yes, you will be awarded an overall band score and band scores for each of the four tests: Listening, Reading, Writing and Speaking.

Question 40

Who will mark my IELTS Online test?

Accepted Answer

IELTS Online is marked by official IELTS Examiners, using the same IELTS marking criteria as IELTS on computer and IELTS on paper.

Question 41

Can I use the IELTS Online results the same way as results from a test centre?

Accepted Answer

IELTS is widely recognised by universities and other education providers around the world. If your preferred organisation accepts IELTS Online, you can use your results in exactly the same way as if you have taken IELTS at a test centre.

Before you book, check with your preferred organisation directly to make sure they accept IELTS Online.IELTS Online is not suitable for immigration or professional registration purposes.

Question 42

How do I share my test results with my chosen institution(s)?

Accepted Answer

As part of the booking process, you can select which institution(s) you would like to share your IELTS Online results with. Your results will be sent to them directly.

Question 43

How will my chosen institution(s) receive my test results and how will they verify my score?

Accepted Answer

Educational institutions and organisations will receive your electronic IELTS Online Test Report Form (e-TRF) and use the IELTS Results Verification Service to verify your IELTS scores.

Question 44

What is the Enquiry on Results (EOR) process for IELTS Online?

Accepted Answer

The Enquiry on Results (EOR) process for IELTS Online is the same as IELTS taken in a test centre. For more information, please visit the IELTS results page in your IDP IELTS account.

Question 45

How can I check my equipment is compatible with IELTS Online?

Accepted Answer

Before you book, we advise that you read the visit the IELTS Online page.
Once you have booked the test you will be emailed information about how to carry out a pre-test system check on your laptop/computer.

Question 46

What if I fail the pre-test system checks?

Accepted Answer

Your IELTS Online booking confirmation email will include instructions to help you and provide contact details for our support team.

Question 47

What if I have an issue immediately before my test starts?

Accepted Answer

If you experience any issues before your test, please contact us on ieltsonline@idp.com as soon as possible.

Question 48

What if I have a technical issue during my test?

Accepted Answer

If you have a technical issue during your test and if it is possible to do so, contact the support team via the Live Chat. If that is not possible, contact the support team via email at ieltsonline@idp.com.
You will be given extra time equal to the time lost from the technical issue to complete your test.

Question 49

How do I book my IELTS Online test?

Accepted Answer

IELTS Online is easy to book – just visit our website.

Question 50

How far in advance do I need to book my test

Accepted Answer

Please book your IELTS Online test at least 48 hours before your planned test date.

Question 51

How much does IELTS Online cost?

Accepted Answer

Please visit the IELTS Online booking page to see the price.

Question 52

What ID do I need to book IELTS Online?

Accepted Answer

You will need a current passport to book and to take IELTS Online. You will need to have this with you during your test too.

Question 53

What special requirements are available for IELTS Online?

Accepted Answer

If you need extra support, we recommend that you book IELTS on paper or IELTS on computer at a test centre. They can make special arrangements for you there.

Question 54

How can I prepare for the IELTS test?

Accepted Answer

To prepare for the IELTS test, familiarise yourself with the format across all four test sections – Listening, Reading, Writing, and Speaking – by reviewing official practice materials and test guides available on IDP’s website. Practise English daily, both written and spoken, to enhance your fluency and confidence when communicating in English. You should also take advantage of online resources, including practice tests, to build your confidence and help identify areas for improvement.

Question 55

What is the IELTS Online cancellation policy?

Accepted Answer

You can cancel your IELTS Online test up to 72 hours before your test date.
Find out more about the IELTS Online cancellation policy.

Question 56

Is One Skill Retake available for IELTS Online?

Accepted Answer

No, One Skill Retake is not currently available for IELTS Online. To take One Skill Retake you must have sat your original test in a test centre.

Question 57

How is my personal data being used?

Accepted Answer

For IELTS Online we collect and store your personal data to:

administer your IELTS Online test

make sure the test if fair and prevent fraud

improve the way in which IELTS Online is administered

For more information about how we use your personal data, read the IELTS Online Privacy Notice.

Question 58

How can I access my personal data?

Accepted Answer

If you would like to access your personal data, please email: privacyofficer@idp.com

Question 59

Is my test recorded, and if so, how long is it kept for?

Accepted Answer

Yes, IELTS Online records both a video of you, the audio of the test, and what is on your computer screen.

Your Listening, Reading, and Writing test audio and video recording is held for 60 days after your IELTS Online test

Your Speaking test video recording is held for 3 months after your IELTS Online test

Your Speaking test audio recording is held for 3 years after your IELTS Online test

IELTS Online: FAQs

IELTS Online FAQs

Set-up and equipment

Booking IELTS Online

Preparing for IELTS Online

During the test

Results, scores, and Test Report Forms (TRFs)

Technical troubleshooting

Booking, Cancellation, refunds, and retakes

Data and privacy